Your Adventure Experts in Banff | About US

Bear Street Outfitters

Bear Street Outfitters was started by outdoor enthusiasts for outdoor enthusiasts! Founded in 2023 in the Canadian Rocky Mountain town of Banff, Alberta, Bear St Outfitters aims to be the best ski and bike shop in the Bow Valley, with a commitment toward excellence and dedication to customer service.

THE BEAR STREET OUTFITTERS STORY

WHO WE ARE

Bear Street Outfitters staff are local ski and bike gurus who all moved here for the same reason; to work and play in the Canadian Rockies. They are all admitted gear nerds with a passion for skiing and the outdoors, so you’re likely to see them playing in the mountains when they aren’t working at the shop.

At Bear Street Outfitters, our team has the gear and knowledge to match you with your dream ski setup. Whether you’re looking for a one-day rental or your dream setup, our team will take the time and consideration to ensure your equipment is perfectly tailored to your preferred terrain and specific ski style.

DEALS ON GEAR AND CLOTHING

Get tunned and READY

Service is
our core

At Bear Street Outfitters, we’re passionate about equipping you for unforgettable adventures in Banff. From expertly maintained rental gear to personalized recommendations, our services are designed to make your outdoor experience seamless, enjoyable, and truly exceptional.

The newest models

Every year we change our rental fleet so that you can always use the current season’s latest models. 

Free model exchange

You can swap your model with another within the shop. 

BOOT FITTING

A good day on skis starts with happy feet. Our top priority is your good day; we take great care in making sure your feet find the right boots.

The newest models

We are the place to go for your high performance equipment. Our wide range offers you an enormous choice for your perfect mountain holiday. 

Insurance & protection

With us, you can take out damage insurance for the duration of the rental. 

Free helmets for children

Safety is important to us and so you receive a free helmet with your rental equipment. 

See what our
customers Are Saying

Discover Banff with the Perfect Equipment – Start Here.

Frequently asked questions

Planning an adventure in Banff? We’re here to make it easy! Explore our Frequently Asked Questions (FAQs) to find everything you need to know about our ski and bike rentals, booking process, and services. From gear recommendations to cancellation policies, we’ve got answers to help you gear up with confidence.

Still have questions? Feel free to contact us.
We’re always happy to help!

Of course you are allowed to pick up your skis on the day before your first rental day. All our shops offer this service free of charge. Just get your equipment after 4 p.m. on the day before.

 

Please note: It is not possible to pick up bicycles on the day before in all shops. Please contact the shop in advance.

You can edit your reservation in good time before your first rental day. Please log in your customer account and click on “My reservations”. You can change your rental period, the shoe size of your friend,your rental location or add new products there. If you have questions, please contact info@bearstreetoutfitters.com or call  1 (877) 447-1934 

You can cancel your order easily in your customer account. Alternatively you can write an email to info@bearstreetoutfitters.com Please state your reservation number. If you payed in advance, we will refund your money. There are no cancellation fees.

Please mind: If you selected “delivery to accomodation” cancelation is free of charge untill 72 hours before your first rental day. Otherwise we will refund 100 % of the equipment price but withheld the delivery fee.

It is unfortunately not possible to book half-day rentals online. We only offer entire days there. 

Our flex to change option is build to suit your needs.  We’ll help you swap your rental setup at no extra charge for a hassle- free experience. Big mountain terrain is never one-ski-fits-all, so why should your rentals be?